Shipping and returns

SHIPPING TIMES

The time of preparation and shipment of the goods is indicated at the latest within the following 24 hours from the time the order is placed, considering the first working day.

DELIVERY TIME

Delivery times from the e-mail notification of shipment are within 2/3 working days for Italy and 4 working days for the smaller islands and disadvantaged locations.
Deliveries are made exclusively on working days, from Monday to Friday, during office hours, from 9 to 18.
All shipments can be tracked online through the websites of our partners accessible via the link indicated in the notification email.

SHIPPING FEES

We ship even just one product. The contribution for shipping costs is fixed and equal to 7.00..

FREE TRANSPORT

Shipping costs are free for orders over the amount of 39.00 (VAT included)..
The free shipping promotion is valid throughout Italy with the exception of Professional Customers and VAT numbers.

ANTI-BREAK PACKAGING

All our products are shipped exclusively with high-strength and shockproof packaging so as to preserve the integrity of the same products.

ALWAYS FREE RETURNS AND FAST REFUND.

The Vincenzo Padova farm offers its customers the "satisfied or reimbursed" formula and applies it in the broadest sense of the term. Even after the 14 days provided for by the law for the right of withdrawal, if you are not satisfied with the products received or they do not correspond to what was ordered, you can notify us by contacting us at the telephone number +39 0932 953696 or by sending an email to the following address: info@san-basilio.com. We will assist you in the return process which in any case will always be free. As soon as we receive the returned products in our warehouses, the refund due will be made immediately.